Complaint/Inquiry

Citizens can submit complaints, requests, or inquiries through the following channels:

• Electronically through the dedicated form on the platform
• Through the platform’s dedicated electronic link XXXX
• In writing by submitting the request directly to the Registry Office
• By phone through the internal numbers XXXX
• By mail or through the dedicated complaints box inside the Ministry building

Notes:

• The confidentiality of the information provided is maintained and it is used only for the purpose for which it was submitted.
• No fees are charged to the concerned person for submitting a complaint or inquiry.
• The Ministry does not accept complaints that fall within the scope of work of another Ministry or official authority.
• Consumer protection complaints must be submitted through the dedicated application or electronic link.